When will my backordered product arrive?

Backordered products carry an average lead time of 3-5 weeks.

If it has been more than 4 weeks since you ordered your product, please don't hesitate to reach out to our dedicated customer service team for an estimated delivery time.*

*Estimated delivery times are not always immediately available. Often we will need to reach out to our supplier for an estimated delivery date. At, we are dedicated to providing our clients with timely and thorough customer service and parts research, and our relationship with hundreds of forklift parts suppliers enables us to access over 7.5 million parts. Occasionally, our parts manufacturers and suppliers take longer than expected to supply a product.