Shipping Policy

STANDARD "FLAT RATE" GROUND SHIPPING:

Freight & Handling Charges

  • Orders Between $0.01 and $45.00 = Shipping: $8.00
  • Orders Between $45.01 and $230.00 = Shipping: $14.00
  • Orders Between $230.01 to $600.00 = Shipping: $19.00
  • Orders Above $600.00 = Free Shipping!

    All Continental U.S. orders over $600 USD in net value will be shipped and invoiced with surface freight prepaid using TruPar.com’s choice of carrier.

Prepaid orders apply to stock products only and do not include the following:


Standard Ground Flat Rate does not include the following, or anything over 150 lbs*:

  • Forks (including Fork Extensions)
  • Engines
  • Tires
  • Pallet Trucks
  • Chargers
  • Attachments and Load Back Rests
  • Drop Ship Products

*Propane tanks are not included in this list. Weight can be over 150 lbs, and your order still may qualify for free shipping. 

For a freight estimate for any of these items, please call us at (800) 775-9856 for a quote.
Restrictions: We cannot ship gallons of paint to California. We are able to ship spray paint. We are not able to deliver any spray paint by air. Free freight for orders does not apply to orders shipped to Alaska & Hawaii.


GROUND BACKORDERS will be shipped freight prepaid using TruPar.com’s choice of carrier.

AIR FREIGHT CHARGES:
1. All air shipments will be charged freight at the carrier’s listed freight rate.
2. AIR BACK ORDERS shipments will be charged freight at the carrier’s listed freight rate. If you would like your backorders shipped ground, ground backorder policy applies.


For customers using a freight forwarder, TruPar.com will be excluded from any legal obligation once the freight forwarder signs for the receipt of the goods.

SURFACE FREIGHT CHARGES FOR ORDERS OVER $2,500:

All Continental U.S. orders over $2,500 in net value will be shipped and invoiced with surface freight prepaid using TruPar.com’s choice of carrier. Prepaid orders apply to stock products as well as:

  • Forks (including Fork Extensions)
  • Tires
  • Pallet Trucks (in lots of 6 only!)
  • Attachments and Load Back Rests
  • Chargers
  • Cutting Edges