---
title: Troubleshooting Failed Order
description: Uh oh! I see that the card that you are trying to use was declined for one of the following reasons:
---

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March 31, 2023

# Troubleshooting Failed Order

## Uh oh! I see that the card that you are trying to use was declined for one of the following reasons:

1. Card Number was entered incorrectly
2. First Name or Last Name in the billing section did not match the name on the card
3. Three-digit "CVV" code on the back of the card (4 digit code on the front of Amex cards) was entered incorrectly
4. The address you entered in the billing section of checkout did not match the billing address for the card
5. The card was declined due to insufficient funds

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